FAQ

Is it free shipping? Yes! ...

Yes! We offer free shipping on our products with the minimum amount purchased of $50.  We are promising a delivery time of 5-15 working days. Most of orders arrive in 7-8 bussines days.

Can I get support when the product is defective? Yes! ...

Yes, you can contact us 24/7. Please email us at support@metaspares.com for any issues. 

When will I receive notification of my shipment?

You will receive a notification with your order confirmation right-away. The shipping information with your tracking number will be comunicated to you in 2 bussines days. This will allow us enough time to pack and send the package to the shipping carrier. 

What type of shipping method do you use?

We are using YunExpress.YunExpress USA is a leading DDP (Delivered Duty Paid) e-commerce shipping solution provider from the U.S. to Europe, Australia and Asia.

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